E-NAVBAT · Help & contacts

How can we help?

Answers to common questions and mission contact details.

Frequently asked questions

Do I need an account?

No. Choose a mission and service, then follow the six booking steps.

Which time zone is used?

Appointment times are shown in the mission’s local time, not your device’s time zone.

How do I print my ticket?

After confirmation, select Print ticket. Print or save it as PDF before your session ends.

What if I did not receive a confirmation?

If you already submitted the final form, contact the mission before trying again. A lost response does not mean the booking failed.

Choose a mission to view its contacts.

99 Donhwamun-ro 11 ga-gil, Jongno-gu, Seoul (Unni-dong), Seoul // 서울특별시 종로구 돈화문로 11 가길 99 (운니 동)