E-NAVBAT · Help & contacts
How can we help?
Answers to common questions and mission contact details.
Frequently asked questions
Do I need an account?
No. Choose a mission and service, then follow the six booking steps.
Which time zone is used?
Appointment times are shown in the mission’s local time, not your device’s time zone.
How do I print my ticket?
After confirmation, select Print ticket. Print or save it as PDF before your session ends.
What if I did not receive a confirmation?
If you already submitted the final form, contact the mission before trying again. A lost response does not mean the booking failed.
Contact details
Consulate General in Frankfurt am Main
Eschenheimer Anlage 1, 60316 Frankfurt am Mayn